Terms of Service

Acceptance

By accessing or using InsightPilot's website and web application ("Services"), you agree to these Terms. If you use the Services on behalf of a company, you represent you're authorized to bind that company.

Service Description & Availability

InsightPilot provides technology due diligence deliverables and related tools for private/growth equity teams. Availability is on a commercially reasonable basis; maintenance, updates, or incidents may interrupt access. We'll endeavor to minimize disruption and may provide advance notice when practical.

Accounts & Credentials

• You're responsible for maintaining the confidentiality of your credentials and all activity under your account.
• Notify us promptly of any suspected unauthorized access or security incident.

Acceptable Use & Restrictions

• No unlawful, infringing, or harmful activity; no attempts to disrupt or degrade the Services.
• No reverse engineering (except where permitted by law), scraping at scale, or automated extraction of data/output.
• No using the Services to build a competing product or to violate third-party rights.

Suspension

We may suspend access (account-level or feature-level) with notice if we reasonably believe there's a material breach, security risk, legal requirement, or abusive activity. We'll aim to notify and restore once resolved.

Engagements & Fees

Demo requests and website use do not create a client relationship. Any paid engagement is governed by a separate agreement (e.g., MSA/SOW/NDA). If fees are applicable in the app in the future, payment terms will be supplied at checkout or in an order form.

Confidentiality

Non-public information you share with us is treated as confidential and used solely to provide the Services, subject to any NDA or written agreement.

Intellectual Property

The Services, site materials, and underlying technology are owned by InsightPilot or our licensors. Subject to an engagement agreement, you receive a limited license to use deliverables for internal investment evaluation.

Feedback, Usage Data & Model Training

• Feedback: If you provide suggestions, you grant us a royalty-free license to use them.
• Usage data: We may collect aggregated usage metrics to operate, secure, and improve the Services.
• No training on your confidential data: We won't use your confidential content to train generalized AI models unless we agree in writing (e.g., optional fine-tuning).

Third-Party Services

We may reference or integrate third-party tools. Their terms govern their services; use them at your discretion.

Warranties & Disclaimers

The Services are provided "as is." We disclaim all implied warranties (merchantability, fitness, non-infringement). Due diligence outputs are professional opinions based on available information and are not legal, financial, or investment advice.

Limitation of Liability

To the maximum extent permitted by law, we're not liable for indirect, incidental, consequential, special, or punitive damages, or lost profits. Our aggregate liability under these Terms will not exceed the greater of (a) fees you paid to us in the three (3) months preceding the claim, or (b) €1,000.

Indemnification

You will defend and indemnify InsightPilot from claims arising out of your use of the Services in violation of these Terms or applicable law.

Subcontractors

We may use vetted subprocessors (e.g., hosting, email delivery, analytics) and remain responsible for their performance.

Changes to the Services or Terms

We may update features or these Terms; updates are effective upon posting here (material changes will be highlighted). Continued use constitutes acceptance.

Force Majeure

Neither party is liable for delays/failures due to events beyond reasonable control (e.g., internet outages, DDoS, power failures, natural disasters).

Assignment

You may not assign these Terms without our consent. We may assign as part of a merger, acquisition, or sale of assets.

Governing Law

These Terms are governed by the laws of France, with exclusive jurisdiction in the courts of Paris, France.

Contact

General: [email protected]
Legal/Privacy: [email protected]